Brayford Medical Practice

Brayford Medical Practice

Newland Health Centre, 34 Newland, Lincoln LN1 1XP

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Giving your feedback

Posted on March 25th, 2021

As a practice we value the input of our patients in the services we provide. The NHS and general practice is evolving and as we do this we want to know what is working and what needs review. We believe it’s important that we hear the views of the people who use our services and to hear what our patient’s think is good and what can be improved about the practice. There are many ways you can give feedback:

  1. Patient participation group – group of volunteer patients working alongside the practice as the ‘listening voice of the patient’ making sure the patient’s voice is heard and offering feedback. More information can be found by clicking this link: Patient Participation Group « Brayford Medical Practice
  2. If you have specific feedback including compliments, concerns or complaints – please use this link for further information: Feedback – Compliments, Concerns and Complaints « Brayford Medical Practice
  3. Online feedback forms:

NHS Friends and Family Test

What is the Friends and Family test?

Did you know you can now have your say to help improve more services across the NHS?

The Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It’s already in use in many parts of the NHS and is expanding to a lot more.

You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account. It doesn’t take long and you don’t need to give your details on your feedback form.   Click here to take the Friends and Family Test