Order My Prescriptions

If you are aged 60 and over you are entitled to free prescriptions on the NHS. If you or your child are under the age of 16 or under the age of 18 in full time education you are also entitled to free prescriptions. 

• If you are on certain benefits you are eligible for free prescriptions. 
• If you have certain health conditions you are eligible for free prescriptions - these include having a permanent fistula. a form of hypoadrenalism, diabetes, hypoparathyroidism, myasthenia gravis, myxoedema, epilepsy, a continuing physical disability, cancer. If you have one of these health conditions you will need to come into the practice to complete a Prescription exemption form. This will then be sent off by the practice and you will receive your exemption certificate in the post. 
• If you are pregnant or have had a child in the last 12 months you are eligible for free prescriptions. You will need to complete a Maternity exemption form which is normally organised by the midwife but is also available at reception. This will then be sent off by the practice and you will receive your exemption certificate in the post. 
• If you receive War Pension Scheme or Armed Forces Compensation Scheme payments and are under the age of 60, you can request a war pension exemption certificate from Veterans UK.

You can check your eligibility by clicking here. 

All repeat medications have medication reviews set up from time to time so the practice can monitor your illness and medication. This is normally something that is done by reviewing your record and does not require an appointment. If your medication is due for a review you can still request as normal - NHS App and SystemOnline will not allow you to request but you can use the textual request box or request in a different way as stated above. Your review should then be done and your prescription issued in the normal two working days. If further input from you is required or you need an appointment our team will be in contact with you to organise. 

If you have a chronic condition and it is around your birthday month the review may be set up to make sure you book in for your annual review with the nurse. Please book in well in advance for your annual review to avoid delays. 

You can still request a medication not on your repeat medication list in the same way as a repeat medication. The clinicians decide which medications are appropriate to be added to your repeats list - medications not on your repeat list are classed as acute and it means they have to be reviewed and approved before being issued. 

If you have not had a medication in the last 3 months that you want to request please provide a reason for the medication alongside the request. 

To order a prescription early as you are going away or require a large amount due to going away you can request in the normal ways. You will need to add a note explaining that you are going away, the dates you are going away, where you are going and if applicable how much medication you require. Please do not leave your request until the last minute to allow time for it to be reviewed and actioned.

We can bring your medications in line with each other. To do this you will need to provide a list of your current medications and how many of each you have left at home. This will then be reviewed by our pharmacy team to bring them all in line and a bridging script may be issued to be able to do so. 

If your previous practice were using the same system as our practice your medication details should transfer over to your record with us, however all repeat medications will be removed. You can order your medications in the normal way and this will be reviewed by our pharmacy team. If you have proof of medications you are on please provide this with your request. You may require an appointment but we would let you know. 

You can also request for your items to be re-added to your repeat medication list and this will be reviewed. 

If you were on medication in the country you resided before moving to the UK we would require the following medication (for each medication):

• The name of the medication
• The dosage and directions for the medication
• What you take the medication for
• Where you were first prescribed this medication
• How long you have been taking the medication for (date required)

This request would then be reviewed by our pharmacy team and information will be added to your record. 

If you have been started on a medication by an NHS hospital and they wish for the GP to prescribe this for you they will send a letter to the practice instructing of this. Sometimes these medications require a shared care agreement. There is an agreement in place that unless the request is marked as urgent from the service, the practice have 7 days to review the letter and take action on the prescription. Our team should let you know when new medications have been added to your list and you can then request them as normal. 

If you are on a medication started by a private service these prescriptions should continue with the private service. If you or the private service want the GP to prescribe this medication they will send the request in writing to the practice for it to be reviewed. The clinicians will then decide if they agree to prescribe this. 

If you have a hospital prescription - you need to take this to the hospital pharmacy to be dispensed. 

Hospitals and third parties sometimes send shared care agreements to the practice asking the practice to prescribe medication on their behalf. When these are received they are reviewed by the partners who decide if they will agree to the shared care. The shared care is only for the prescribing of the particular medication - medication changes, dose changes and reviews are all still the responsibility of the third party. You would be informed when a shared care agreement has been reviewed. 

If you are requiring a repeat prescription for a medication and the shared care agreement has not yet been issued or agreed you can contact the third party to issue the repeat prescription.